This is in regards to the answers about Ocwen, I have made my July payment and now I'm starting getting the bad news I was told an

It's not illegal to offer bad service or be incompetent... many companies are that way nowadays.. however if they are doing things that are illegal, over impounding, not posting payments properly, falsely reporting on your credit report, etc.. then you do have recourse.. contact your local attorney general's office or the CFPB, and issue a complaint.. .. I'm a Broker here in Scottsdale AZ and I only lend in Arizona. If you or someone you know is looking for financing options, feel free to contact me or pass along my information. 480-287-5714 WilliamAcres.com

90% of Ocwen employees are in India...

You need to write to your state attorney general and congress men and women and get in their ears. Until the right politician sees the need to investigate and make some noise no one seems to care. Unfortunately not enough people follow through and make the calls and or write the letters.

You may need to get an attorney, in order to get their attention.

Contact your attorney generals office and get an attorney

Write letter to customer service department -- with copies to your Attorney General and the Attorney General of the state you are mailing letter to; be sureto note those copies on your letter, so they are aware that you are escalating this. You could try adding the president of Ocwen to the mail list as well.