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My loan agent isn't honest and I'm not sure what to do.

I am passed my 30 day escrow, and already received one extension from the bank (short sale). In the last 7 business days, my loan agent (direct lender) has been telling me that "loan docs" would be printed for me to sign, but I still haven't seen anything. He has even informed Escrow two different times that he should have loan docs that same day, but still nothing. I thought I was almost finished, but just a couple days ago, I had to sign "re-disclosures" which has me worried now. It seems as though I am not even close on closing this loan, and the seller is thinking about moving on to the next buyer, no more extensions! I have 5 more business days, what should I do? by odim20_872_441 from Anaheim, California. Jul 27th 2012 Reply


Peter Botros (PeterBotros)
#70 ranked lender in New York - 895 contributions

Sit tight. I doubt your loan agent is not honest it just seems that way because he is playing by the rules. I know that sounds funny but its true in most cases. They probably re disclosed due to a time lapse. If you ask me the seller is bluffing, if he wanted to move to the next buyer he would have already. Short sales are tricky and can take longer then expected. Contact your agent proactively and ask for updates, try and see if they are sending the loan docs to the right place. Everything seems to be a miss right now, but I am sure it will sort out soon. Stay positive and keep your eyes on that house.

Jul 27th 2012
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William J Acres (William_Acres)
#74 ranked lender in Arizona - 8,728 contributions

Communication is key... Your loan officer is bound by law when it comes to re disclosure... and there's a mandatory 3 day waiting period before you can sign doc's. You should just call him and ask him the same questions your asking here.. he won't be offended, in fact he might feel relieved... As far as the seller getting anxious, one call from your loan officer to them explaining the delay, and you will be good... I'm a Broker here in Scottsdale AZ and I only lend in Arizona. If you or someone you know is looking for financing options, feel free to contact me or pass along my information. 480-287-5714 WilliamAcres.com

Jul 27th 2012
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Linda Wintersteen (Linda123)
#63 ranked lender in Arizona - 1,256 contributions

every time a rate or fee changes they have to redisclose

Jul 27th 2012
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Peter Botros (PeterBotros)
#70 ranked lender in New York - 895 contributions

You should have your attorney contact the lender for answers. Good Luck!

Jul 27th 2012
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Kofi Akpabla (KofiAkpabla)
#21 ranked lender in Connecticut - 37 contributions

Due to the Dodd Frank reform bill, there are TONS of new regulations when purchasing or refinancing a property. These regulations are meant to protect the consumer, but all they have done is confuse the consumer. Your loan officer wants to close your loan as much as you do. Whenever something changes, many times insignificant, the lender must redisclose to the borrower. I dont know if this is exactly what is going on in your case, but you should call your loan originator, ask him to tell you specifically what the hold up is, then come back on here and tell us for additional advice.

Jul 27th 2012
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Blake Kleckner (BlakeK)
#391 ranked lender in California - 261 contributions

If you truly feel that your lender is not treating you honestly or fairly, I would advise you to at least put some "feelers" out for other loan options. One of the lenders I work with is completing purchase loans in 2 to 3 weeks depending upon how complete and accurate the loan file is, and if the real estate agents on both sides of the transaction provide what is needed in a timely manner. There is no reason for purchase loans to take more than 30 days to close. Unlike refinances which have no time restrictions as to when they must close, purchase loans do because of escrow deadlines, consequently, they are given priority over refinance loans by lenders. In this market, due to the tremendous influx of refinances because of the historically low interest rates, most lenders are taking 45 days or more to close loans. However, purchase loans are put on a fast track that reduces this time, typically, 1 to 2 weeks. Give me a call 16/7, or email me your phone number so I can call you, and I'll be happy to assist you in anyway I can, even just to the point of determining if the loan you are trying to get is the best one for you. To learn more about me and our mortgage brokerage, click on my picture. When the next page pops up, click on "Website" and you will be redirected to ours. We work exclusively in CA and get loans done fast, typically in less than 30 days, at low interest rates and costs. Representing 39 quality lenders that offer more than 1,000 loan programs, we definitely have something for everybody.

Jul 27th 2012
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Michelle Curtis Loan Originator NMLS 401173 (MichelleCurtisLO)
#77 ranked lender in Florida - 2,245 contributions

I would call your loan agent and express your concerns he can probably put your mind at ease by explaining each situation. Short sales usually take a long time and entail more work and it is not uncommon for you to be re-disclosed, there are several reasons that can happen. All the best!

Jul 27th 2012
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Thank you all for your great information and quick response. The reason why I'm mostly concerned is because he says one thing and does another. He has told me 4 different times we will have loan docs to sign by the end of the day, and then I don't hear from him. I call and he will not pick up. I text and no response. I call the office and he is not available. Are these they typical "rules" that agents play?

Jul 27th 2012
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